ShopifyPaymentsDisputeReason enum

Version unstable

The reason for the dispute provided by the cardholder's bank.

Values

  • BANK_CANNOT_PROCESS

    The customer's bank cannot process the charge.

  • CREDIT_NOT_PROCESSED

    The customer claims that the purchased product was returned or the transaction was otherwise canceled, but you have not yet provided a refund or credit.

  • CUSTOMER_INITIATED

    The customer initiated the dispute, so you should contact the customer for additional details to find out why the payment was disputed.

  • DEBIT_NOT_AUTHORIZED

    The customer's bank cannot proceed with the debit since it has not been authorized.

  • DUPLICATE