---
title: '"Awaiting return items" fulfillment hold reason - Shopify developer changelog'
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
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source_url:
  html: 'https://shopify.dev/changelog/awaiting-return-items-fulfillment-hold-reason'
  md: >-
    https://shopify.dev/changelog/awaiting-return-items-fulfillment-hold-reason.md
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  affectedApi: []
  primaryTag:
    displayName: API
    handle: api
  secondaryTag:
    displayName: Update
    handle: update
  indicatesActionRequired: false
  createdAt: '2023-08-31T15:46:26-04:00'
  postedAt: '2024-01-01T00:00:00-05:00'
  updatedAt: '2024-02-02T10:05:16-05:00'
  effectiveAt: '2024-01-01T00:00:00-05:00'
---

January 1, 2024

Tags:

* API

# "Awaiting return items" fulfillment hold reason

`AWAITING_RETURN_ITEMS` The fulfillment hold is applied because of return items not yet received during an exchange.

The new hold reason is applied to a [fulfillment hold](https://shopify.dev/docs/api/admin-graphql/next/objects/FulfillmentHold) on a fulfillment order when a return is created with exchange items.