---
title: >-
  New Chat API for building chat apps in Shopify Checkout - Shopify developer
  changelog
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
  Find the latest news and learn about new platform opportunities.
source_url:
  html: >-
    https://shopify.dev/changelog/new-chat-api-for-building-chat-apps-in-shopify-checkout
  md: >-
    https://shopify.dev/changelog/new-chat-api-for-building-chat-apps-in-shopify-checkout.md
metadata:
  effectiveApiVersion: 2024-10
  affectedApi: []
  primaryTag:
    displayName: API
    handle: api
  secondaryTag:
    displayName: New
    handle: new
  indicatesActionRequired: false
  createdAt: '2024-12-05T08:51:14-05:00'
  postedAt: '2024-12-05T10:00:00-05:00'
  updatedAt: '2024-12-05T08:55:04-05:00'
  effectiveAt: '2024-12-05T10:00:00-05:00'
---

December 5, 2024

Tags:

* API
* 2024-10

# New Chat API for building chat apps in Shopify Checkout

As of **December 4th, 2024**, you can now request access to the [Chat API](https://shopify.dev/docs/apps/build/checkout/chat) to offer real-time customer support on the Checkout and Thank you pages. You will get a new chat component to embed your chat app into Checkout and have complete control over the styling of your interface.

The Chat API allows your chat widget to communicate with your app to query information about the Checkout and Store, like cart details, buyer information, store settings, etc.

**Request access to the Chat API through your partner dashboard**.