---
title: >-
  "Get Support" buttons can now link to custom support channels - Shopify
  developer changelog
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
  Find the latest news and learn about new platform opportunities.
source_url:
  html: >-
    https://shopify.dev/changelog/posts/get-support-buttons-can-now-link-to-custom-support-channels
  md: >-
    https://shopify.dev/changelog/posts/get-support-buttons-can-now-link-to-custom-support-channels.md
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  affectedApi: []
  primaryTag:
    displayName: App store
    handle: shopify_app_store
  secondaryTag:
    displayName: New
    handle: new
  indicatesActionRequired: false
  createdAt: '2024-12-03T17:15:03-05:00'
  postedAt: '2024-12-11T15:00:00-05:00'
  updatedAt: '2024-12-10T09:55:30-05:00'
  effectiveAt: '2024-12-11T15:00:00-05:00'
---

December 11, 2024

# "Get Support" buttons can now link to custom support channels

DateDecember 11, 2024

FlagsNew

SurfacesApp store

App developers can now configure the "Get Support" button to redirect merchants to your preferred support channel, such as a help desk, ticketing system, forum, or live chat.

Learn more about [customizing your preferred app support channel](https://shopify.dev/docs/apps/launch/distribution/support-your-customers).