---
title: >-
  New enum values for FulfillmentOrderRejectionReason - Shopify developer
  changelog
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
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source_url:
  html: >-
    https://shopify.dev/changelog/posts/new-enum-values-for-fulfillmentorderrejectionreason
  md: >-
    https://shopify.dev/changelog/posts/new-enum-values-for-fulfillmentorderrejectionreason.md
metadata:
  effectiveApiVersion: 2025-04
  affectedApi:
    - displayName: Admin GraphQL API
      handle: admin-graphql
  primaryTag:
    displayName: API
    handle: api
  secondaryTag:
    displayName: New
    handle: new
  indicatesActionRequired: false
  createdAt: '2025-03-04T15:08:20-05:00'
  postedAt: '2025-04-01T12:00:00-04:00'
  updatedAt: '2025-03-05T00:16:08-05:00'
  effectiveAt: '2025-04-01T12:00:00-04:00'
---

April 1, 2025

# New enum values for `FulfillmentOrderRejectionReason`

DateApril 1, 2025

Version[2025-04](https://shopify.dev/changelog?api_version=2025-04)

FlagsNew

SurfacesAPI

Affected APIs[Admin GraphQL API](https://shopify.dev/changelog?api_type=admin-graphql)

We've added the following new values to the `FulfillmentOrderRejectionReason` enum:

* [`INTERNATIONAL_SHIPPING_UNAVAILABLE`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-internationalshippingunavailable): The fulfillment order was rejected because international address shipping hasn't been enabled.
* [`INCORRECT_PRODUCT_INFO`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-incorrectproductinfo): The fulfillment order was rejected because product information is incorrect to be able to ship.
* [`INVALID_CONTACT_INFORMATION`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-invalidcontactinformation): The fulfillment order was rejected because of invalid customer contact information.
* [`INVALID_SKU`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-invalidsku): The fulfillment order was rejected because of an invalid SKU.
* [`MERCHANT_BLOCKED_OR_SUSPENDED`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-merchantblockedorsuspended): The fulfillment order was rejected because the merchant is blocked or suspended.
* [`MISSING_CUSTOMS_INFO`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-missingcustomsinfo): The fulfillment order was rejected because customs information was missing for international shipping.
* [`ORDER_TOO_LARGE`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-ordertoolarge): The fulfillment order was rejected because the order is too large.
* [`PACKAGE_PREFERENCE_NOT_SET`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-packagepreferencenotset): The fulfillment order was rejected because the package preference was not set.
* [`PAYMENT_DECLINED`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-paymentdeclined): The fulfillment order was rejected because the payment method was declined.