Anchor to section titled 'undefined'

FulfillmentTrackingInfo
object

Requires read_orders access scope, read_marketplace_orders access scope, read_assigned_fulfillment_orders access scope, read_merchant_managed_fulfillment_orders access scope, read_third_party_fulfillment_orders access scope or read_marketplace_fulfillment_orders access scope.

Represents the tracking information for a fulfillment.

Anchor to section titled 'Fields'

Fields

Anchor to FulfillmentTrackingInfo.company
company
String

The name of the tracking company.

For tracking company names from the list below Shopify will automatically build tracking URLs for all provided tracking numbers, which will make the tracking numbers clickable in the interface.

Additionally, for the tracking companies listed on the Shipping Carriers help page Shopify will automatically update the fulfillment's shipment_status field during the fulfillment process.

Supported tracking companies

The following tracking companies display for shops located in any country:

  • 4PX
  • AGS
  • Amazon Logistics UK
  • Amazon Logistics US
  • An Post
  • Anjun Logistics
  • APC
  • Asendia USA
  • Australia Post
  • Bonshaw
  • BPost
  • BPost International
  • Canada Post
  • Canpar
  • CDL Last Mile
  • China Post
  • Chronopost
  • Chukou1
  • Colissimo
  • Comingle
  • Coordinadora
  • Correios
  • Correos
  • CTT
  • CTT Express
  • Cyprus Post
  • Delnext
  • Deutsche Post
  • DHL eCommerce
  • DHL eCommerce Asia
  • DHL Express
  • DPD
  • DPD Local
  • DPD UK
  • DTD Express
  • DX
  • Eagle
  • Estes
  • Evri
  • FedEx
  • First Global Logistics
  • First Line
  • FSC
  • Fulfilla
  • GLS
  • Guangdong Weisuyi Information Technology (WSE)
  • Heppner Internationale Spedition GmbH & Co.
  • Iceland Post
  • IDEX
  • Israel Post
  • Japan Post (EN)
  • Japan Post (JA)
  • La Poste
  • Lasership
  • Latvia Post
  • Lietuvos Paštas
  • Logisters
  • Lone Star Overnight
  • M3 Logistics
  • Meteor Space
  • Mondial Relay
  • New Zealand Post
  • NinjaVan
  • North Russia Supply Chain (Shenzhen) Co.
  • OnTrac
  • Packeta
  • Pago Logistics
  • Ping An Da Tengfei Express
  • Pitney Bowes
  • Portal PostNord
  • Poste Italiane
  • PostNL
  • PostNord DK
  • PostNord NO
  • PostNord SE
  • Purolator
  • Qxpress
  • Qyun Express
  • Royal Mail
  • Royal Shipments
  • Sagawa (EN)
  • Sagawa (JA)
  • Sendle
  • SF Express
  • SFC Fulfillment
  • SHREE NANDAN COURIER
  • Singapore Post
  • Southwest Air Cargo
  • StarTrack
  • Step Forward Freight
  • Swiss Post
  • TForce Final Mile
  • Tinghao
  • TNT
  • Toll IPEC
  • United Delivery Service
  • UPS
  • USPS
  • Venipak
  • We Post
  • Whistl
  • Wizmo
  • WMYC
  • Xpedigo
  • XPO Logistics
  • Yamato (EN)
  • Yamato (JA)
  • YiFan Express
  • YunExpress

The following tracking companies are displayed for shops located in specific countries:

  • Australia: Australia Post, Sendle, Aramex Australia, TNT Australia, Hunter Express, Couriers Please, Bonds, Allied Express, Direct Couriers, Northline, GO Logistics
  • Austria: Österreichische Post
  • Bulgaria: Speedy
  • Canada: Intelcom, BoxKnight, Loomis, GLS
  • China: China Post, DHL eCommerce Asia, WanbExpress, YunExpress, Anjun Logistics, SFC Fulfillment, FSC
  • Czechia: Zásilkovna
  • Germany: Deutsche Post (DE), Deutsche Post (EN), DHL, DHL Express, Swiship, Hermes, GLS
  • Spain: SEUR
  • France: Colissimo, Mondial Relay, Colis Privé, GLS
  • United Kingdom: Evri, DPD UK, Parcelforce, Yodel, DHL Parcel, Tuffnells
  • Greece: ACS Courier
  • Hong Kong SAR: SF Express
  • Ireland: Fastway, DPD Ireland
  • India: DTDC, India Post, Delhivery, Gati KWE, Professional Couriers, XpressBees, Ecom Express, Ekart, Shadowfax, Bluedart
  • Italy: BRT, GLS Italy
  • Japan: エコ配, 西濃運輸, 西濃スーパーエキスプレス, 福山通運, 日本通運, 名鉄運輸, 第一貨物
  • Netherlands: DHL Parcel, DPD
  • Norway: Bring
  • Poland: Inpost
  • Turkey: PTT, Yurtiçi Kargo, Aras Kargo, Sürat Kargo
  • United States: GLS, Alliance Air Freight, Pilot Freight, LSO, Old Dominion, Pandion, R+L Carriers, Southwest Air Cargo
  • South Africa: Fastway, Skynet.
Anchor to FulfillmentTrackingInfo.number
number
Learn more about accessing protected customer data
String

The tracking number of the fulfillment.

The tracking number is clickable in the interface if one of the following applies (the highest in the list has the highest priority):

  • Tracking url provided in the url field.
  • Shopify-known tracking company name specified in the company field. Shopify will build the tracking URL automatically based on the tracking number specified.
  • The tracking number has a Shopify-known format. Shopify will guess the tracking provider and build the tracking url based on the tracking number format. Not all tracking carriers are supported, and multiple tracking carriers may use similarly formatted tracking numbers. This can result in an invalid tracking URL. It is highly recommended that you send the tracking company and the tracking URL.
Anchor to FulfillmentTrackingInfo.url
url
Learn more about accessing protected customer data
URL

The URLs to track the fulfillment.

The tracking URL is displayed in the merchant's admin on the order page. The tracking URL is displayed in the shipping confirmation email, which can optionally be sent to the customer. When accounts are enabled, it's also displayed in the customer's order history.

Was this section helpful?
Map

Fields from

FulfillmentTrackingInfo