ReturnReason

The item is returned because the buyer did not like the color. Displays as Color.

The item is returned because it is damaged or defective. Displays as Damaged or defective.

The item is returned because it was not as described. Displays as Item not as described.

The item is returned for another reason. For this value, a return reason note is also provided. Displays as Other.

The item is returned because the size was too large. Displays as Size was too large.

The item is returned because the size was too small. Displays as Size was too small.

The item is returned because the buyer did not like the style. Displays as Style.

The item is returned because of an unknown reason. Displays as Unknown.

The item is returned because the customer changed their mind. Displays as Customer changed their mind.

The item is returned because the customer received the wrong one. Displays as Received the wrong item.

An item that a customer returns from a fulfilled order. Links to the original FulfillmentLineItem and tracks quantities through the return process.

The line item includes the customer's reason for returning the item and any additional notes. It also tracks processing status with separate quantities for items that are processable, processed, refundable, and refunded. You can apply optional restocking fees to cover handling costs.

Learn more about creating a return.

The input fields for a return line item.

A return line item of any type.

The input fields for a return line item.

An unverified return line item.