--- title: ReturnDecline - GraphQL Admin description: Additional information about why a merchant declined the customer's return request. api_version: 2025-10 api_name: admin type: object api_type: graphql source_url: html: https://shopify.dev/docs/api/admin-graphql/latest/objects/returndecline md: https://shopify.dev/docs/api/admin-graphql/latest/objects/returndecline.md --- # Return​Decline object Requires `read_returns` access scope or `read_marketplace_returns` access scope. Additional information about why a merchant declined the customer's return request. ## Fields * note [String](https://shopify.dev/docs/api/admin-graphql/latest/scalars/String) The notification message sent to the customer about their declined return request. Maximum length: 500 characters. * reason [Return​Decline​Reason!](https://shopify.dev/docs/api/admin-graphql/latest/enums/ReturnDeclineReason) non-null The reason the customer's return request was declined. *** ## Map ### Fields with this object * {}[Return.decline](https://shopify.dev/docs/api/admin-graphql/latest/objects/Return#field-Return.fields.decline)