Abandonment
Tracks a customer's incomplete shopping journey, whether they abandoned while browsing products, adding items to cart, or during checkout. Provides data about the customer's behavior and products they interacted with.
The abandonment includes fields that indicate whether the customer has completed any orders or draft orders after the abandonment occurred. It also tracks when emails were sent and how long since the customer's last activity across different abandonment types.
Anchor to FieldsFields
- Anchor to abandonedCheckoutPayloadabandoned•Abandoned
Checkout Payload Checkout The abandonment payload for the abandoned checkout.
- Anchor to abandonmentTypeabandonment•Abandonment
Type Abandonment Type! non-null The abandonment type.
- •App!non-null
The app associated with an abandoned checkout.
- Anchor to cartUrlcart•URL
Url Permalink to the cart page.
- Anchor to createdAtcreated•Date
At Time! non-null The date and time when the abandonment was created.
- Anchor to customercustomer•Customer!non-null
The customer who abandoned this event.
- Anchor to customerHasNoDraftOrderSinceAbandonmentcustomer•Boolean!
Has No Draft Order Since Abandonment non-null Whether the customer has a draft order since this abandonment has been abandoned.
- Anchor to customerHasNoOrderSinceAbandonmentcustomer•Boolean!
Has No Order Since Abandonment non-null Whether the customer has completed an order since this checkout has been abandoned.
- Anchor to daysSinceLastAbandonmentEmaildays•Int!
Since Last Abandonment Email non-null The number of days since the last abandonment email was sent to the customer.
- Anchor to emailSentAtemail•Date
Sent At Time When the email was sent, if that's the case.
- Anchor to emailStateemail•Abandonment
State Email State The email state (e.g., sent or not sent).
- Anchor to hoursSinceLastAbandonedCheckouthours•Float
Since Last Abandoned Checkout The number of hours since the customer has last abandoned a checkout.
- •ID!non-null
A globally-unique ID.
- Anchor to inventoryAvailableinventory•Boolean!
Available non-null Whether the products in abandonment are available.
- Anchor to isFromCustomStorefrontis•Boolean!
From Custom Storefront non-null Whether the abandonment event comes from a custom storefront channel.
- Anchor to isFromOnlineStoreis•Boolean!
From Online Store non-null Whether the abandonment event comes from the Online Store sales channel.
- Anchor to isFromShopAppis•Boolean!
From Shop App non-null Whether the abandonment event comes from the Shop app sales channel.
- Anchor to isFromShopPayis•Boolean!
From Shop Pay non-null Whether the abandonment event comes from Shop Pay.
- Anchor to isMostSignificantAbandonmentis•Boolean!
Most Significant Abandonment non-null Whether the customer didn't complete another most significant step since this abandonment.
- Anchor to lastBrowseAbandonmentDatelast•Date
Browse Abandonment Date Time! non-null The date for the latest browse abandonment.
- Anchor to lastCartAbandonmentDatelast•Date
Cart Abandonment Date Time! non-null The date for the latest cart abandonment.
- Anchor to lastCheckoutAbandonmentDatelast•Date
Checkout Abandonment Date Time! non-null The date for the latest checkout abandonment.
- Anchor to mostRecentStepmost•Abandonment
Recent Step Abandonment Type! non-null The most recent step type.
- Anchor to productsAddedToCartproducts•Customer
Added To Cart Visit Product Info Connection! non-null The products added to the cart during the customer abandoned visit.
- Anchor to firstfirst•Int
The first
nelements from the paginated list.- Anchor to afterafter•String
The elements that come after the specified cursor.
- Anchor to lastlast•Int
The last
nelements from the paginated list.- Anchor to beforebefore•String
The elements that come before the specified cursor.
- Anchor to reversereverse•BooleanDefault:false
Reverse the order of the underlying list.
Arguments
- Anchor to productsViewedproducts•Customer
Viewed Visit Product Info Connection! non-null The products viewed during the customer abandoned visit.
- Anchor to firstfirst•Int
The first
nelements from the paginated list.- Anchor to afterafter•String
The elements that come after the specified cursor.
- Anchor to lastlast•Int
The last
nelements from the paginated list.- Anchor to beforebefore•String
The elements that come before the specified cursor.
- Anchor to reversereverse•BooleanDefault:false
Reverse the order of the underlying list.
Arguments
- Anchor to visitStartedAtvisit•Date
Started At Time The date and time when the visit started.
Anchor to QueriesQueries
- •query
Returns a
Abandonmentresource by ID.- •ID!required
The ID of the
Abandonmentto return.
Arguments
- •ID!
- •query
Returns an Abandonment by the Abandoned Checkout ID.
- Anchor to abandonedCheckoutIdabandoned•ID!
Checkout Id required The ID of the Abandoned Checkout ID to query by.
Arguments
Anchor to MutationsMutations
- •mutation
Updates the marketing activities delivery statuses for an abandonment.
- Anchor to abandonmentIdabandonment•ID!
Id required The ID of the abandonment that needs to be updated.
- Anchor to marketingActivityIdmarketing•ID!
Activity Id required The ID of the marketing activity that needs to be updated.
- Anchor to deliveryStatusdelivery•Abandonment
Status Delivery State! required The new delivery status of the marketing activity for this abandonment.
- Anchor to deliveredAtdelivered•Date
At Time The delivery timestamp if the activity delivered.
- Anchor to deliveryStatusChangeReasondelivery•String
Status Change Reason The reason why the activity was or was not delivered.
Arguments
- •mutationDeprecated
- •ID!required
The ID of the abandonment that needs to be updated.
- Anchor to emailStateemail•Abandonment
State Email State! required The new email state of the abandonment.
- Anchor to emailSentAtemail•Date
Sent At Time The date and time for when the email was sent, if that is the case.
- Anchor to emailStateChangeReasonemail•String
State Change Reason The reason why the email was or was not sent.
Arguments
- •ID!