# CarrierService

A carrier service (also known as a carrier calculated service or shipping service) provides real-time shipping rates to Shopify. Some common carrier services include Canada Post, FedEx, UPS, and USPS. The term carrier is often used interchangeably with the terms shipping company and rate provider.

Using the CarrierService resource, you can add a carrier service to a shop and then provide a list of applicable shipping rates at checkout. You can even use the cart data to adjust shipping rates and offer shipping discounts based on what is in the customer's cart.

Requirements for accessing the CarrierService resource

To access the CarrierService resource, add the write_shipping permission to your app's requested scopes. For more information, see API access scopes.

Your app's request to create a carrier service will fail unless the store installing your carrier service meets one of the following requirements:

Providing shipping rates to Shopify

When adding a carrier service to a store, you need to provide a POST endpoint rooted in the callback_url property where Shopify can retrieve applicable shipping rates. The callback URL should be a public endpoint that expects these requests from Shopify.

A sample Shopify request for shipping rates:

POST
Your callback URL

Retrieves a list of applicable shipping rates

Example shipping rate request sent to a carrier service

{
  "rate": {
    "origin": {
      "country": "CA",
      "postal_code": "K2P1L4",
      "province": "ON",
      "city": "Ottawa",
      "name": null,
      "address1": "150 Elgin St.",
      "address2": "",
      "address3": null,
      "phone": null,
      "fax": null,
      "email": null,
      "address_type": null,
      "company_name": "Jamie D's Emporium"
    },
    "destination": {
      "country": "CA",
      "postal_code": "K1M1M4",
      "province": "ON",
      "city": "Ottawa",
      "name": "Bob Norman",
      "address1": "24 Sussex Dr.",
      "address2": "",
      "address3": null,
      "phone": null,
      "fax": null,
      "email": null,
      "address_type": null,
      "company_name": null
    },
    "items": [{
      "name": "Short Sleeve T-Shirt",
      "sku": "",
      "quantity": 1,
      "grams": 1000,
      "price": 1999,
      "vendor": "Jamie D's Emporium",
      "requires_shipping": true,
      "taxable": true,
      "fulfillment_service": "manual",
      "properties": null,
      "product_id": 48447225880,
      "variant_id": 258644705304
    }],
    "currency": "USD",
    "locale": "en"
  }
}
                    
{
   "rates": [
       {
           "service_name": "canadapost-overnight",
           "service_code": "ON",
           "total_price": "1295",
           "description": "This is the fastest option by far",
           "currency": "CAD",
           "min_delivery_date": "2013-04-12 14:48:45 -0400",
           "max_delivery_date": "2013-04-12 14:48:45 -0400"
       },
       {
           "service_name": "fedex-2dayground",
           "service_code": "2D",
           "total_price": "2934",
           "currency": "USD",
           "min_delivery_date": "2013-04-12 14:48:45 -0400",
           "max_delivery_date": "2013-04-12 14:48:45 -0400"
       },
       {
           "service_name": "fedex-priorityovernight",
           "service_code": "1D",
           "total_price": "3587",
           "currency": "USD",
           "min_delivery_date": "2013-04-12 14:48:45 -0400",
           "max_delivery_date": "2013-04-12 14:48:45 -0400"
       }
   ]
}
                    

The address3, fax, address_type, and company_name fields are returned by specific ActiveShipping providers. For API-created carrier services, you should use only the following shipping address fields:

Other values remain as null and are not sent to the callback URL.

Response fields

When Shopify requests shipping rates using your callback URL, the response object rates must be a JSON array of objects with the following fields. Required fields must be included in the response for the carrier service integration to work properly.

Field Description
service_name
required
The name of the rate, which customers see at checkout. For example: Expedited Mail.
description
required
A description of the rate, which customers see at checkout. For example: Includes tracking and insurance.
service_code
required
A unique code associated with the rate. For example: expedited_mail.
currency
required
The currency of the shipping rate.
total_price
required
The total price expressed in subunits. If the currency doesn't use subunits, then the value must be multiplied by 100. For example: `"total_price": 500` for 5.00 CAD, `"total_price": 100000` for 1000 JPY.
phone_required Whether the customer must provide a phone number at checkout.
min_delivery_date The earliest delivery date for the displayed rate.
max_delivery_date The latest delivery date for the displayed rate to still be valid.

Special conditions

Response Timeouts

The read timeout for rate requests are dynamic, based on the number of requests per minute (RPM). These limits are applied to each shop-app pair. The timeout values are as follows.

RPM Range Timeout
Under 1500 10s
1500 to 3000 5s
Over 3000 3s
Note: These values are upper limits and should not be interpretted as a goal to develop towards. Shopify is constantly evaluating the performance of the platform and working towards improving resilience as well as app capabilities. As such, these numbers may be adjusted outside of our normal versioning timelines.

Server-side caching of requests

Shopify provides server-side caching to reduce the number of requests it makes. Any shipping rate request that identically matches the following fields will be retrieved from Shopify's cache of the initial response:

If any of these fields differ, or if the cache has expired since the original request, then new shipping rates are requested. The cache expires 15 minutes after rates are successfully returned. If an error occurs, then the cache expires after 30 seconds.

## Resource Properties ### CarrierService * active: Whether this carrier service is active. If true, then the service will be available to serve rates in checkout. * Type: x-string * Example: true * callback_url: The URL endpoint that Shopify needs to retrieve shipping rates. This must be a public URL. * Type: x-string * Example: "http://myapp.com" * carrier_service_type: Distinguishes between API or legacy carrier services. * Type: x-string * Example: "api" * id: The ID of the carrier service. * Type: x-string * Example: 14079244 * format: The format of the data returned by the URL endpoint. json is the only valid value. * Type: x-string * Example: "json" * name: The name of the shipping service as seen by merchants and their customers. * Type: x-string * Example: "My Carrier Service" * service_discovery: Whether merchants are able to send dummy data to your service through the Shopify admin to see shipping rate examples. * Type: x-string * Example: true * admin_graphql_api_id: The GraphQL GID for this carrier service. * Type: x-string * Example: "gid://shopify/DeliveryCarrierService/1" ## Create a new CarrierService ### Endpoint /admin/api/#{api_version}/carrier_services.json (POST) ### Parameters * api_version (required): ### Responses #### 201 Create a new CarrierService Examples: ##### Create a carrier service Request: ``` POST /admin/api/unstable/carrier_services.json {"carrier_service":{"name":"Shipping Rate Provider","callback_url":"http://shipping.example.com","service_discovery":true}} ``` Response: ``` HTTP/1.1 201 Created {"carrier_service":{"id":1036894960,"name":"Shipping Rate Provider","active":true,"service_discovery":true,"carrier_service_type":"api","admin_graphql_api_id":"gid://shopify/DeliveryCarrierService/1036894960","format":"json","callback_url":"http://shipping.example.com/"}} ``` ## Retrieve a list of CarrierServices

Retrieve a list of CarrierServices. Note: Only services with property active: true are returned.

### Endpoint /admin/api/#{api_version}/carrier_services.json (GET) ### Parameters * api_version (required): ### Responses #### 200 Retrieve a list of CarrierServices Examples: ##### Retrieve a list of carrier services Request: ``` GET /admin/api/unstable/carrier_services.json ``` Response: ``` HTTP/1.1 200 OK {"carrier_services":[{"id":1036894957,"name":"Purolator","active":true,"service_discovery":true,"carrier_service_type":"api","admin_graphql_api_id":"gid://shopify/DeliveryCarrierService/1036894957","format":"json","callback_url":"http://example.com/"},{"id":260046840,"name":"ups_shipping","active":true,"service_discovery":true,"carrier_service_type":"legacy","admin_graphql_api_id":"gid://shopify/DeliveryCarrierService/260046840"}]} ``` ## Modify an existing CarrierService

Updates a carrier service. Only the app that creates a carrier service can update it.

### Endpoint /admin/api/#{api_version}/carrier_services/{carrier_service_id}.json (PUT) ### Parameters * api_version (required): * carrier_service_id (required): ### Responses #### 200 Modify an existing CarrierService Examples: ##### Update a carrier service Request: ``` PUT /admin/api/unstable/carrier_services/1036894955.json {"carrier_service":{"id":1036894955,"name":"Some new name","active":false}} ``` Response: ``` HTTP/1.1 200 OK {"carrier_service":{"active":false,"id":1036894955,"name":"Some new name","service_discovery":true,"carrier_service_type":"api","admin_graphql_api_id":"gid://shopify/DeliveryCarrierService/1036894955","format":"json","callback_url":"http://example.com/"}} ``` ## Receive a single CarrierService ### Endpoint /admin/api/#{api_version}/carrier_services/{carrier_service_id}.json (GET) ### Parameters * api_version (required): * carrier_service_id (required): ### Responses #### 200 Receive a single CarrierService Examples: ##### Get a single carrier service by its ID Request: ``` GET /admin/api/unstable/carrier_services/1036894958.json ``` Response: ``` HTTP/1.1 200 OK {"carrier_service":{"id":1036894958,"name":"Purolator","active":true,"service_discovery":true,"carrier_service_type":"api","admin_graphql_api_id":"gid://shopify/DeliveryCarrierService/1036894958","format":"json","callback_url":"http://example.com/"}} ``` ## Remove an existing CarrierService ### Endpoint /admin/api/#{api_version}/carrier_services/{carrier_service_id}.json (DELETE) ### Parameters * api_version (required): * carrier_service_id (required): ### Responses #### 200 Remove an existing CarrierService Examples: ##### Delete a carrier service Request: ``` DELETE /admin/api/unstable/carrier_services/1036894956.json ``` Response: ``` HTTP/1.1 200 OK {} ```