Refund an app charge
You can issue a full or partial refund for an app charge through the Partner Dashboard.
Issue a refund for an app chargeAnchor link to section titled "Issue a refund for an app charge"
The following procedure explains how to issue refund for your app charge:
- Log in to your Partner Dashboard.
- In the Partner Dashboard search bar, enter the name of the store with the app charges that you want to check.
- In the search results, click the name of the store.
- Next to the app charge that you want to check, click the link in the Details column.
- Click the arrow to open the charge, and then click Issue refund.
- In the Refund amount field, enter the amount that you want to refund. You can refund the full amount or a partial amount.
- Click Refund.
After the refund is complete, the charge details are updated to include the refund.