You can view data on charges and transactions using the following mechanisms: - [Partner Dashboard](#app-charge-data-in-the-partner-dashboard) - [GraphQL Admin API](#transaction-data-through-the-graphql-admin-api) ## App charge data in the Partner Dashboard You can view the following data by page in the [Partner Dashboard](https://www.shopify.com/partners):
Page | Data |
---|---|
App charge overview |
|
Store | App charges for a specific store |
Payouts | App charges for a specific payout |
App history | App charge details |
Status | Description |
---|---|
Pending | The merchant hasn't yet approved or declined the charge. |
Activated | The charge is currently active. For some payments, such as wire transfers, Shopify marks the charge as active when the payment is in flight. |
Declined | The merchant declined the charge. |
Canceled |
The merchant or the developer canceled the subscription If a payment doesn't go through, then Shopify retries the charge. Only shut off a merchant's app access after Shopify freezes the charge. |
Frozen | The subscription is on hold due to a store subscription non-payment. The charge reactivates after the subscription payments resume. |
Expired | The merchant didn't accept the charge within two non-business days. |
Transaction data | Resource | Learn how |
---|---|---|
Single app purchase | AppPurchaseOneTime |
Example |
Multiple app purchases | currentAppInstallation |
Example |
Single app subscription | currentAppInstallation |
Example |
Multiple app subscription | AppSubscription |
Example |
App usage records for a single subscription | AppSubscription |
Example |
App usage records for multiple subscriptions | currentAppInstallation |
Example |
App usage record | currentAppInstallation |
Example |