If you use a third-party service to track customer consent, then you'll need to connect it to Shopify’s [Customer Privacy API](/docs/api/customer-privacy).

## Step 1: Remove the Shopify Cookie Banner

Remove the Shopify cookie banner while keeping the consent regions active. This allows you to use your third-party banner.

1. From your Shopify admin, go to **Settings > Customer Privacy > Cookie banner**.
1. Click **More actions** and select **Remove cookie banner**.
    <figure class="figure"><img src="https://cdn.shopify.com/shopifycloud/shopify_dev/assets/custom-storefronts/hydrogen/analytics/hydrogen-analytics-consent-cookie-deactivate-08eda8f95cd52b2761a95f6d69647bb082195aa130523c5a952003a4eb25c4a5.png" class="lazyload" alt="Selecting "Remove cookie banner" in the "More actions" dropdown" width="90%" height="1242"></figure>
1. Click **Remove**.
    <figure class="figure"><img src="https://cdn.shopify.com/shopifycloud/shopify_dev/assets/custom-storefronts/hydrogen/analytics/hydrogen-analytics-consent-cookie-deactivate-modal-e8d60eedb38a76cf5d17e829240b7ff1cec40088fc48683ec3465378266f4eb9.png" class="lazyload" alt="Confirmation modal to remove cookie banners" width="90%" height="974"></figure>

## Step 3: Load the Customer Privacy API in Hydrogen

Switch to your Hydrogen codebase and load the Customer Privacy API to track consent:

> Note: 
> You're responsible for ensuring that all analytics you're sending from your Hydrogen site are compliant with consent laws.

### Method 1 (recommended): Use `<Analytics.Provider>`

We recommend using Hydrogen's built-in [`<Analytics.Provider>`](/docs/api/hydrogen/current/components/analytics/analytics-provider) component. It automatically handles publishing and subscribing to analytics events and handles loading the Customer Privacy API for you.

<p>
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</div>
</div>

<script data-option="filename" data-value="Set up analytics provider with your 3p consent management tool"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/routes/root.jsx" data-title="JavaScript">
<Analytics.Provider
  ...
>
  ...
  <ThirdPartyConsent />
</Analytics.Provider>
</script>

</div>
</p>


You can access the [Customer Privacy API](/docs/api/customer-privacy) with the [`useAnalytics`](https://shopify.dev/docs/api/hydrogen/latest/hooks/useanalytics) hook.

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</div>
</div>

<script data-option="filename" data-value="Use the Customer Privacy API with a hook"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/components/Your3PConsentManagementTool.jsx" data-title="JavaScript">
export function ThirdPartyConsent() {
  const { register, customerPrivacy } = useAnalytics();
  const { ready } = register('ThirdPartyConsent');

  // Set up your 3P consent management tool

  useEffect(() => {
    // If you're having race condition on when this function is available,
    // you can consider wrapping this function call inside a document event listener,
    // listening for `shopifyCustomerPrivacyApiLoaded` event
    customerPrivacy.setTrackingConsent(
      {
        marketing: getThirdPartyConsentStatus('marketing'),
        analytics: getThirdPartyConsentStatus('analytics'),
        preferences: getThirdPartyConsentStatus('preferences'),
        sale_of_data: getThirdPartyConsentStatus('sale_of_data'),
      },
      (result: { error: string } | undefined) => {
        if (result?.error) {
          console.error(
            'Error syncing ThirdParty with Shopify customer privacy',
            result,
          );
          return;
        }

        ready();
      });
  }, []);
}
</script>

</div>
</p>


### Method 2: Load the API manually with the `useCustomerPrivacy` hook

If you need to handle loading the Customer Privacy API yourself, Hydrogen's [`useCustomerPrivacy()`](/docs/api/hydrogen/current/hooks/usecustomerprivacy) hook gives you a method for awaiting the API. This avoids race conditions caused by loading multiple scripts asynchronously:

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<script data-option="filename" data-value="Load the Customer Privacy API via hook"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/components/Your3PConsentManagementTool.jsx" data-title="JavaScript">
const [customerPrivacyReady, setCustomerPrivacyReady] = useState(false);
useCustomerPrivacy({
  checkoutDomain: <YOUR_CHECKOUT_DOMAIN>,
  storefrontAccessToken: <YOUR_PUBLIC_STOREFRONT_API_TOKEN>
  onReady: () => {
    setCustomerPrivacyReady(true);
  }
});
</script>

</div>
</p>


#### (Optional) Listen to the Customer Privacy on ready event

You can listen to the Customer Privacy API on ready event by listening to the [`shopifyCustomerPrivacyApiLoaded`](https://shopify.dev/docs/api/hydrogen/latest/hooks/usecustomerprivacy) document event.

<p>
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</div>
</div>

<script data-option="filename" data-value="Listen to customer privacy on ready event"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/components/Your3PConsentManagementTool.jsx" data-title="JavaScript">

useEffect(() => {
  document.addEventListener('shopifyCustomerPrivacyApiLoaded', () => {
    console.log('Shopify Customer Privacy API loaded');
  });
})

</script>

</div>
</p>


## Step 4: Sync your third-party settings with Shopify

After the Customer Privacy API is loaded, you can integrate your consent provider's SDK and pass consent preferences to Shopify. Check your provider's documentation for specific details on retrieving the data you need.

### Example Implementation

The following example shows how you can integrate a third-party consent management tool with Shopify Analytics in Hydrogen:

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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>

</div>
</div>

<script data-option="filename" data-value="Sync consent settings with Shopify"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/components/ThirdPartyConsent.jsx" data-title="JavaScript">
import {
  useAnalytics,
  useLoadScript,
} from '@shopify/hydrogen';
import { useEffect, useCallback } from 'react';

const thirdPartyConsentSdkUrl = `https://cdn.thirdpartyconsent.com/sdk.js`;

export function ThirdPartyConsent() {
  const { register, customerPrivacy } = useAnalytics();
  const { ready } = register('ThirdPartyConsent');
  const thirdPartyConsentSdkStatus = useLoadScript(thirdPartyConsentSdkUrl);

  const thirdPartyConsentCallback = useCallback(() => {
    if (!consent || !consent?.setTrackingConsent) {
      return;
    }

    const trackingConsent = {
      marketing: getThirdPartyConsentStatus('marketing'),
      analytics: getThirdPartyConsentStatus('analytics'),
      preferences: getThirdPartyConsentStatus('preferences'),
      sale_of_data: getThirdPartyConsentStatus('sale_of_data'),
    }

    customerPrivacy.setTrackingConsent(
      trackingConsent,
      (result: { error: string } | undefined) => {
        if (result?.error) {
          console.error(
            'Error syncing ThirdParty with Shopify customer privacy',
            result,
          );
          return;
        }

        ready();
      },
    );
  }, [customerPrivacy, ready]);

  useEffect(() => {
    if (thirdPartyConsentSdkStatus !== 'done') {
      return;
    }

    window.ThirdPartyConsent.onChange = thirdPartyConsentCallback;
    thirdPartyConsentCallback();
  }, [thirdPartyConsentCallback, thirdPartyConsentSdkStatus]);

  return null;
}

export function getThirdPartyConsentStatus(type): boolean {
  try {
    return window.ThirdPartyConsent.types.includes(type);
  } catch (e) {
    return false;
  }
}
</script>
<script type="text/plain" data-language="tsx" data-filename="/app/components/ThirdPartyConsent.tsx" data-title="TypeScript">
import {
  useAnalytics,
  useLoadScript,
} from '@shopify/hydrogen';
import { useEffect, useCallback } from 'react';

type ThirdPartyConsentType = 'marketing' | 'analytics' | 'preferences' | 'sale_of_data';

declare global {
  interface Window {
    ThirdPartyConsent: {
      onChange: (consent: any) => void;
      types: Array<ThirdPartyConsentType>;
    }
  }
}

const thirdPartyConsentSdkUrl = `https://cdn.thirdpartyconsent.com/sdk.js`;

export function ThirdPartyConsent() {
  const { register, customerPrivacy } = useAnalytics();
  const { ready } = register('ThirdPartyConsent');
  const thirdPartyConsentSdkStatus = useLoadScript(thirdPartyConsentSdkUrl);

  const thirdPartyConsentCallback = useCallback(() => {
    if (!consent || !consent?.setTrackingConsent) {
      return;
    }

    const trackingConsent = {
      marketing: getThirdPartyConsentStatus('marketing'),
      analytics: getThirdPartyConsentStatus('analytics'),
      preferences: getThirdPartyConsentStatus('preferences'),
      sale_of_data: getThirdPartyConsentStatus('sale_of_data'),
    }

    customerPrivacy.setTrackingConsent(
      trackingConsent,
      (result: { error: string } | undefined) => {
        if (result?.error) {
          console.error(
            'Error syncing ThirdParty with Shopify customer privacy',
            result,
          );
          return;
        }

        ready();
      },
    );
  }, [customerPrivacy, ready]);

  useEffect(() => {
    if (thirdPartyConsentSdkStatus !== 'done') {
      return;
    }

    window.ThirdPartyConsent.onChange = thirdPartyConsentCallback;
    thirdPartyConsentCallback();
  }, [thirdPartyConsentCallback, thirdPartyConsentSdkStatus]);

  return null;
}

export function getThirdPartyConsentStatus(
  type: ThirdPartyConsentType,
): boolean {
  try {
    return window.ThirdPartyConsent.types.includes(type);
  } catch (e) {
    return false;
  }
}
</script>

</div>
</p>


At this point, your Hydrogen storefront should be connected to both your third-party provider and Shopify's Customer Privacy API. This setup helps synchronize customer preferences seamlessly.

Check with your provider for documentation on testing your integration. Not all consent management tools can be tested locally.

## Overriding tracking with `canTrack` (Optional)

You can customize the `<Analytics.Provider>` component with the `canTrack` prop, which controls whether analytics events can be published for the current session.

By default, `canTrack` returns the value of `window.Shopify.customerPrivacy.analyticsProcessingAllowed()`. You can also pass a custom function if needed. Make sure that this function only renders on the client and not on the server:

<p>
<div class="react-code-block" data-preset="file">
<div class="react-code-block-preload ThemeMode-dim">
<div class="react-code-block-preload-bar "></div>
<div class="react-code-block-preload-placeholder-container">
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
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</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>

</div>
</div>

<script data-option="filename" data-value="Override canTrack"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/routes/root.jsx" data-title="JavaScript">
<Analytics.Provider
  canTrack={() => {
    try {
      return window.some3PConsentTool.getConsent(); // Boolean
    } catch (e) {
      return false;
    }
  }}
>
  { /* ... */ }
</Analytics.Provider>
</script>

</div>
</p>


Alternatively, pass your consent services setter function to `canTrack`

<p>
<div class="react-code-block" data-preset="file">
<div class="react-code-block-preload ThemeMode-dim">
<div class="react-code-block-preload-bar "></div>
<div class="react-code-block-preload-placeholder-container">
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>
<div class="react-code-block-preload-code-container">
<div class="react-code-block-preload-codeline-number"></div>
<div class="react-code-block-preload-codeline"></div>
</div>

</div>
</div>

<script data-option="filename" data-value="Override canTrack alternate"></script>

<script type="text/plain" data-language="jsx" data-filename="/app/routes/root.jsx" data-title="JavaScript">
import {getThirdPartyConsentStatus} from "~/components/ThirdPartyConsent"

<Analytics.Provider
  canTrack={() => {
    return getThirdPartyConsentStatus('analytics')
  }}
>
  { /* ... */ }
</Analytics.Provider>
</script>

</div>
</p>


## Next steps

<div class="resource-card-grid">
  <div>
  <a class="resource-card" href="/docs/storefronts/headless/hydrogen/analytics/tracking" data-theme-mode="">
    <div class="resource-card__indicator-container"><img
     src="/assets/resource-cards/analytics"
     data-alt-src="/assets/resource-cards/analytics-dark"
     aria-hidden="true"
     class="resource-card__icon themed-image"></div>
    <h3 class="resource-card__title">
      Add Analytics tracking to Hydrogen
    </h3>
    <p class="resource-card__description">Manually implement analytics event tracking in Hydrogen, or upgrade an older project</p>
  </a>
</div></p>

<p><div>
  <a class="resource-card" href="/docs/storefronts/headless/hydrogen/analytics/validation" data-theme-mode="">
    <div class="resource-card__indicator-container"><img
     src="/assets/resource-cards/cli"
     data-alt-src="/assets/resource-cards/cli-dark"
     aria-hidden="true"
     class="resource-card__icon themed-image"></div>
    <h3 class="resource-card__title">
      Validate and troubleshoot Hydrogen analytics
    </h3>
    <p class="resource-card__description">Test that your analytics are working and check for common errors</p>
  </a>
</div>
</div>