--- title: Customer engagement description: About customer engagement functionality in themes. source_url: html: 'https://shopify.dev/docs/storefronts/themes/customer-engagement' md: 'https://shopify.dev/docs/storefronts/themes/customer-engagement.md' --- # Customer engagement Interacting with customers is an important part of running a business for merchants. These interactions can include [collecting additional information from customers](https://shopify.dev/docs/storefronts/themes/customer-engagement/additional-customer-information) when they create an account, [getting consent for email marketing](https://shopify.dev/docs/storefronts/themes/customer-engagement/email-consent) to help turn customers into repeat purchasers, and having a [contact form](https://shopify.dev/docs/storefronts/themes/customer-engagement/add-contact-form) to allow customers to get in touch with the merchant. ***