--- title: '"Awaiting return items" fulfillment hold reason - Shopify developer changelog' description: Shopify’s developer changelog documents all changes to Shopify’s platform. Find the latest news and learn about new platform opportunities. source_url: html: https://shopify.dev/changelog/awaiting-return-items-fulfillment-hold-reason md: https://shopify.dev/changelog/awaiting-return-items-fulfillment-hold-reason.md --- [Back to Developer changelog](https://shopify.dev/changelog) January 1, 2024 Tags: * API # "Awaiting return items" fulfillment hold reason `AWAITING_RETURN_ITEMS` The fulfillment hold is applied because of return items not yet received during an exchange. The new hold reason is applied to a [fulfillment hold](https://shopify.dev/docs/api/admin-graphql/next/objects/FulfillmentHold) on a fulfillment order when a return is created with exchange items.