---
title: New enum values for FulfillmentOrderRejectionReason - Shopify developer changelog
description: Shopify’s developer changelog documents all changes to Shopify’s platform. Find the latest news and learn about new platform opportunities.
source_url:
  html: https://shopify.dev/changelog/new-enum-values-for-fulfillmentorderrejectionreason
  md: https://shopify.dev/changelog/new-enum-values-for-fulfillmentorderrejectionreason.md
---

[Back to Developer changelog](https://shopify.dev/changelog)

April 1, 2025

Tags:

* Admin GraphQL API
* 2025-04

# New enum values for `FulfillmentOrderRejectionReason`

We've added the following new values to the `FulfillmentOrderRejectionReason` enum:

* [`INTERNATIONAL_SHIPPING_UNAVAILABLE`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-internationalshippingunavailable): The fulfillment order was rejected because international address shipping hasn't been enabled.
* [`INCORRECT_PRODUCT_INFO`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-incorrectproductinfo): The fulfillment order was rejected because product information is incorrect to be able to ship.
* [`INVALID_CONTACT_INFORMATION`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-invalidcontactinformation): The fulfillment order was rejected because of invalid customer contact information.
* [`INVALID_SKU`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-invalidsku): The fulfillment order was rejected because of an invalid SKU.
* [`MERCHANT_BLOCKED_OR_SUSPENDED`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-merchantblockedorsuspended): The fulfillment order was rejected because the merchant is blocked or suspended.
* [`MISSING_CUSTOMS_INFO`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-missingcustomsinfo): The fulfillment order was rejected because customs information was missing for international shipping.
* [`ORDER_TOO_LARGE`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-ordertoolarge): The fulfillment order was rejected because the order is too large.
* [`PACKAGE_PREFERENCE_NOT_SET`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-packagepreferencenotset): The fulfillment order was rejected because the package preference was not set.
* [`PAYMENT_DECLINED`](https://shopify.dev/docs/api/admin-graphql/2025-04/enums/FulfillmentOrderRejectionReason#value-paymentdeclined): The fulfillment order was rejected because the payment method was declined.