---
title: Notify customers when their return requests are approved or declined - Shopify developer changelog
description: Shopify’s developer changelog documents all changes to Shopify’s platform. Find the latest news and learn about new platform opportunities.
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---

[Back to Developer changelog](https://shopify.dev/changelog)

October 1, 2024

Tags:

* Admin GraphQL API
* 2024-10

# Notify customers when their return requests are approved or declined

As of the 2024-10 API version, you can notify customers that their return request was approved or declined.

You can submit a `notifyCustomer` argument when approving a return request using [the `returnApproveRequest` mutation](https://shopify.dev/docs/api/admin-graphql/2024-10/mutations/returnApproveRequest).

You can also submit a `notifyCustomer` argument when declining a return request using [the `returnDeclineRequest` mutation](https://shopify.dev/docs/api/admin-graphql/2024-10/mutations/returnDeclineRequest). To include a custom message to the buyer in the email notification, use the `declineNote` argument.

When `notifyCustomer` is `true`, an email notification is sent to the [`Order.email`](https://shopify.dev/docs/api/admin-graphql/2024-10/objects/Order#field-email). If this field is null, the notification is not sent.