# Notify customers when their return requests are approved or declined — Shopify developer changelog --- ## Notify customers when their return requests are approved or declined As of the 2024-10 API version, you can notify customers that their return request was approved or declined. You can submit a `notifyCustomer` argument when approving a return request using [the `returnApproveRequest` mutation](https://shopify.dev/docs/api/admin-graphql/2024-10/mutations/returnApproveRequest). You can also submit a `notifyCustomer` argument when declining a return request using [the `returnDeclineRequest` mutation](https://shopify.dev/docs/api/admin-graphql/2024-10/mutations/returnDeclineRequest). To include a custom message to the buyer in the email notification, use the `declineNote` argument. When `notifyCustomer` is `true`, an email notification is sent to the [`Order.email`](https://shopify.dev/docs/api/admin-graphql/2024-10/objects/Order#field-email). If this field is null, the notification is not sent. *Published: October 01, 2024* Tags: API, Update Link: https://shopify.dev/changelog/notify-customers-when-their-return-requests-are-approved-or-declined ---