Notify customers when their return requests are approved or declined

API

As of the 2024-10 API version, you can notify customers that their return request was approved or declined.

You can submit a notifyCustomer argument when approving a return request using the returnApproveRequest mutation.

You can also submit a notifyCustomer argument when declining a return request using the returnDeclineRequest mutation. To include a custom message to the buyer in the email notification, use the declineNote argument.

When notifyCustomer is true, an email notification is sent to the Order.email. If this field is null, the notification is not sent.