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Pause plan introduced - app access and billings restricted during pause


Shopify has introduced a new Pause plan for stores. The new Pause plan allows merchants to pause their store for up to three months.

While merchants take a pause from running their store on Shopify, all apps will remain installed on the paused store, but app billings will be frozen and merchants will not abe able to access or use the apps. This means that merchants do not need to reinstall and reconfigure their apps when they resume running their business.

This update helps app developers to retain users in the long term by allowing a simple and seamless pause in the short term. No action is required from app developers.

Stores in this state have a plan display name of Full Pause in the shop/update webhook. Recurring charges for these stores appear as as Recurring charge frozen in the Partner Dashboard.