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Reconcile payments made using third party providers with Payment ID

As of 2023-01 a unique ID is sent by Shopify to payment providers when a customer pays at checkout. Use this ID to match order information between Shopify and your payment provider. An order can have more than one Payment ID. It only includes successful or pending payments. It does not include captures and refunds.

Steps:

  1. From your Shopify admin, go to Orders.
  2. Search using the custom term payment_id: and the payment ID value. For example payment_id:xxx.
  3. Alternatively, you can search using the payment_id directly, without any explicit filters.
  4. Click the order.
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