Archiving outdated, unhelpful, and untrusted reviews on the Shopify App Store

To increase the trustworthiness of the Shopify App Store, we’re archiving a significant number of outdated, unhelpful, and untrusted reviews.

Archived reviews are not factored into app ratings or total review counts. Some will remain visible at the end of the reviews section on app listings.

While many reviews are being archived, the vast majority of apps will not see changes to their app rating or ranking.

In the coming months, we’re adding more quality signals to help businesses find apps that are truly right for them. Together, these updates combat manipulative practices like review farming, fake reviews, and other bad faith reviews so you can focus on what matters most—building exceptional apps that help businesses grow.

To streamline feedback, developers now receive instant email notifications when merchants submit new reviews. Later this year, we’ll also introduce tools to help app developers collect merchant feedback directly within the Shopify admin.

Archived review decisions cannot be appealed. For more details, explore our updated docs.