---
title: >-
  "Get Support" buttons can now link to custom support channels - Shopify
  developer changelog
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
  Find the latest news and learn about new platform opportunities.
source_url:
  html: >-
    https://shopify.dev/changelog/get-support-buttons-can-now-link-to-custom-support-channels
  md: >-
    https://shopify.dev/changelog/get-support-buttons-can-now-link-to-custom-support-channels.md
metadata:
  effectiveApiVersion: ''
  affectedApi: []
  primaryTag:
    displayName: Shopify App Store
    handle: shopify_app_store
  secondaryTag:
    displayName: New
    handle: new
  indicatesActionRequired: false
  createdAt: '2024-12-03T17:15:03-05:00'
  postedAt: '2024-12-11T15:00:00-05:00'
  updatedAt: '2024-12-10T09:55:30-05:00'
  effectiveAt: '2024-12-11T15:00:00-05:00'
---

December 11, 2024

Tags:

* Shopify App Store

# "Get Support" buttons can now link to custom support channels

App developers can now configure the "Get Support" button to redirect merchants to your preferred support channel, such as a help desk, ticketing system, forum, or live chat.

Learn more about [customizing your preferred app support channel](https://shopify.dev/docs/apps/launch/distribution/support-your-customers).