You can now start sunsetting your app and remove it from the Shopify App Store yourself, from the Partner Dashboard. You no longer need to contact Shopify Support.
What's new
- In the Partner Dashboard, go to Apps > your app > Distribution, and click Remove from App Store.
- Choose a sunset date at least 30 days from now. This gives your merchants time to prepare and find an alternative.
- Shopify removes your app from the Shopify App Store right away. Merchants can no longer find or install it there.
Removing your app from the Shopify App Store can't be undone. To list the app again, you need to submit it for review as a new app.
What happens to existing merchants
Removing your app from the Shopify App Store doesn't immediately affect merchants who already have it installed. They can keep using your app until your scheduled sunset date, when your app is sunset and removed from their stores.
Shopify doesn't email your merchants, cancel their charges, or uninstall your app for you. Before your sunset date, you're responsible for:
- Telling your merchants about the sunset and reminding them before the sunset date
- Cancelling app subscriptions with
- Uninstalling your app from any remaining stores with
Related docs
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