---
title: Update to app uninstall reasons - Shopify developer changelog
description: >-
  Shopify’s developer changelog documents all changes to Shopify’s platform.
  Find the latest news and learn about new platform opportunities.
source_url:
  html: 'https://shopify.dev/changelog/update-to-app-uninstall-reasons'
  md: 'https://shopify.dev/changelog/update-to-app-uninstall-reasons.md'
metadata:
  effectiveApiVersion: ''
  affectedApi: []
  primaryTag:
    displayName: Shopify App Store
    handle: shopify_app_store
  secondaryTag:
    displayName: Update
    handle: update
  indicatesActionRequired: false
  createdAt: '2026-04-21T10:17:33-04:00'
  postedAt: '2026-04-29T10:25:00-04:00'
  updatedAt: '2026-04-29T10:24:11-04:00'
  effectiveAt: '2026-04-23T12:00:00-04:00'
---

April 29, 2026

Tags:

* Shopify App Store

# Update to app uninstall reasons

We have updated the app uninstall reasons in your Partner Dashboard and now require merchants to select a reason before removing an app. These changes provide clearer, more actionable insights into why merchants uninstall apps, helping you enhance your app experience.

When uninstalling, merchants will now see the following options and must choose one to complete the process:

* Testing multiple apps
* Store is closing or pausing
* Not using app now
* Not satisfied with app features
* Not satisfied with customer support
* Too expensive
* Not working properly with store
* Other (please specify)