--- title: Update to app uninstall reasons - Shopify developer changelog description: >- Shopify’s developer changelog documents all changes to Shopify’s platform. Find the latest news and learn about new platform opportunities. source_url: html: 'https://shopify.dev/changelog/update-to-app-uninstall-reasons' md: 'https://shopify.dev/changelog/update-to-app-uninstall-reasons.md' metadata: effectiveApiVersion: '' affectedApi: [] primaryTag: displayName: Shopify App Store handle: shopify_app_store secondaryTag: displayName: Update handle: update indicatesActionRequired: false createdAt: '2026-04-21T10:17:33-04:00' postedAt: '2026-04-22T14:00:00-04:00' updatedAt: '2026-04-22T11:40:36-04:00' effectiveAt: '2026-04-23T12:00:00-04:00' --- April 22, 2026 Tags: * Shopify App Store # Update to app uninstall reasons We've updated the app uninstall reasons that appear in your Partner Dashboard. These changes better reflect why merchants uninstall apps, giving you clearer, more actionable insights to improve your app experience. The uninstall reason options merchants see have been revised to the following: * Testing multiple apps * Store is closing or pausing * Not using app now * Not satisfied with app features or support * Expensive or unexpected cost * Not working or compatible with store