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Updates to Facebook and Instagram Order and Fulfillment Workflows


Action required

A new checkout experience on Facebook and Instagram is being rolled out to merchants. To ensure your app is compatible for checkout on these marketplaces, update order and fulfillment workflows to capture payments.

As Shopify merchants transition to Shopify Payments for checkout on Facebook and Instagram, orders that were previously processed by Facebook Payments are now transitioning to Shopify Payments as the payment gateway. As a result, how orders are processed will be changing and we are recommending changes to apps to minimize order automation issues arising following the migration.

Learn more about the Updates to Facebook and Instagram order and fulfillment workflows in our developer documentation.