# returnRequest - admin-graphql - MUTATION Version: 2024-10 ## Description A customer's return request that hasn't been approved or declined. This mutation sets the value of the `Return.status` field to `REQUESTED`. To create a return that has the `Return.status` field set to `OPEN`, use the `returnCreate` mutation. ### Access Scopes `write_returns` access scope or `write_marketplace_returns` access scope. Also: Requires the `write_orders` access scope. The user must have `return_orders` permission. ## Arguments * [input](/docs/api/admin-graphql/2024-10/input-objects/ReturnRequestInput): ReturnRequestInput! - The input fields for requesting a return. ## Returns * [return](/docs/api/admin-graphql/2024-10/objects/Return): Return The requested return. * [userErrors](/docs/api/admin-graphql/2024-10/objects/ReturnUserError): ReturnUserError! The list of errors that occurred from executing the mutation. ## Examples ### Request a return Curl example: "curl -X POST \\\nhttps://your-development-store.myshopify.com/admin/api/2024-10/graphql.json \\\n-H 'Content-Type: application/json' \\\n-H 'X-Shopify-Access-Token: {access_token}' \\\n-d '{\n\"query\": \"mutation ReturnRequest($input: ReturnRequestInput!) { returnRequest(input: $input) { userErrors { field message } return { id status returnLineItems(first: 1) { edges { node { id returnReason customerNote } } } order { id } } } }\",\n \"variables\": {\n \"input\": {\n \"orderId\": \"gid://shopify/Order/625362839\",\n \"returnLineItems\": [\n {\n \"fulfillmentLineItemId\": \"gid://shopify/FulfillmentLineItem/820022594\",\n \"quantity\": 1,\n \"returnReason\": \"WRONG_ITEM\",\n \"customerNote\": \"Sorry, I ordered the wrong item. Could I get a refund or store credit?\"\n }\n ]\n }\n }\n}'\n" Node example: "const client = new shopify.clients.Graphql({session});\nconst data = await client.query({\n data: {\n \"query\": `mutation ReturnRequest($input: ReturnRequestInput!) {\n returnRequest(input: $input) {\n userErrors {\n field\n message\n }\n return {\n id\n status\n returnLineItems(first: 1) {\n edges {\n node {\n id\n returnReason\n customerNote\n }\n }\n }\n order {\n id\n }\n }\n }\n }`,\n \"variables\": {\n \"input\": {\n \"orderId\": \"gid://shopify/Order/625362839\",\n \"returnLineItems\": [\n {\n \"fulfillmentLineItemId\": \"gid://shopify/FulfillmentLineItem/820022594\",\n \"quantity\": 1,\n \"returnReason\": \"WRONG_ITEM\",\n \"customerNote\": \"Sorry, I ordered the wrong item. Could I get a refund or store credit?\"\n }\n ]\n }\n },\n },\n});\n" Ruby example: "session = ShopifyAPI::Auth::Session.new(\n shop: \"your-development-store.myshopify.com\",\n access_token: access_token\n)\nclient = ShopifyAPI::Clients::Graphql::Admin.new(\n session: session\n)\n\nquery = <<~QUERY\n mutation ReturnRequest($input: ReturnRequestInput!) {\n returnRequest(input: $input) {\n userErrors {\n field\n message\n }\n return {\n id\n status\n returnLineItems(first: 1) {\n edges {\n node {\n id\n returnReason\n customerNote\n }\n }\n }\n order {\n id\n }\n }\n }\n }\nQUERY\n\nvariables = {\n \"input\": {\n \"orderId\": \"gid://shopify/Order/625362839\",\n \"returnLineItems\": [{\"fulfillmentLineItemId\"=>\"gid://shopify/FulfillmentLineItem/820022594\", \"quantity\"=>1, \"returnReason\"=>\"WRONG_ITEM\", \"customerNote\"=>\"Sorry, I ordered the wrong item. Could I get a refund or store credit?\"}]\n }\n}\n\nresponse = client.query(query: query, variables: variables)\n" Remix example: "const { admin } = await authenticate.admin(request);\n\nconst response = await admin.graphql(\n `#graphql\n mutation ReturnRequest($input: ReturnRequestInput!) {\n returnRequest(input: $input) {\n userErrors {\n field\n message\n }\n return {\n id\n status\n returnLineItems(first: 1) {\n edges {\n node {\n id\n returnReason\n customerNote\n }\n }\n }\n order {\n id\n }\n }\n }\n }`,\n {\n variables: {\n \"input\": {\n \"orderId\": \"gid://shopify/Order/625362839\",\n \"returnLineItems\": [\n {\n \"fulfillmentLineItemId\": \"gid://shopify/FulfillmentLineItem/820022594\",\n \"quantity\": 1,\n \"returnReason\": \"WRONG_ITEM\",\n \"customerNote\": \"Sorry, I ordered the wrong item. Could I get a refund or store credit?\"\n }\n ]\n }\n },\n },\n);\n\nconst data = await response.json();\n" Graphql query: "mutation ReturnRequest($input: ReturnRequestInput!) {\n returnRequest(input: $input) {\n userErrors {\n field\n message\n }\n return {\n id\n status\n returnLineItems(first: 1) {\n edges {\n node {\n id\n returnReason\n customerNote\n }\n }\n }\n order {\n id\n }\n }\n }\n}" #### Graphql Input { "input": { "orderId": "gid://shopify/Order/625362839", "returnLineItems": [ { "fulfillmentLineItemId": "gid://shopify/FulfillmentLineItem/820022594", "quantity": 1, "returnReason": "WRONG_ITEM", "customerNote": "Sorry, I ordered the wrong item. Could I get a refund or store credit?" } ] } } #### Graphql Response { "data": { "returnRequest": { "userErrors": [], "return": { "id": "gid://shopify/Return/945000961", "status": "REQUESTED", "returnLineItems": { "edges": [ { "node": { "id": "gid://shopify/ReturnLineItem/677614678", "returnReason": "WRONG_ITEM", "customerNote": "Sorry, I ordered the wrong item. Could I get a refund or store credit?" } } ] }, "order": { "id": "gid://shopify/Order/625362839" } } } } }