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Troubleshooting

Troubleshooting log for the POS UI extensions package. Listed are some possible errors and resolutions to help aid in the event of unexpected error messages.

Anchor to Extension QR code doesn't work on AndroidExtension QR code doesn't work on Android

Android devices can have a restriction on how deep links are handled. To resolve this issue, you can use one of the following options:

  1. Connect the device to your computer. Use Android Studio to open your deep link by running the following command: adb shell am start "com.shopify.pos://pos-ui-extensions?url=

  2. Download and use a deep link opener app from Play Store.

Anchor to ExamplesExamples

Anchor to Unable to accessUnable to access
Unable to access "..."

It looks like you don't have access to this store. Contact the store administrator for access.
Anchor to Site can't be reachedSite can't be reached
This site can't be reached

Check if there is a typo in com.shopify.pos.

Anchor to Package resolution failedPackage resolution failed

This error is most likely from missing a dependency in package.json in the app root. Try re-installing your dependencies and running the app again.

Anchor to ExampleExample

✘ [ERROR] Could not resolve "@preact/signals"

You can mark the path "@preact/signals" as external to exclude it from the bundle, which will remove this error.
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