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object

An error that occurs during the execution of a return mutation.

•ReturnErrorCode

The error code.

•[String!]

The path to the input field that caused the error.

•String!
non-null

The error message.


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•mutation

Removes return and/or exchange lines from a return.

Arguments

•ID!
required

The ID of the return for line item removal.

•[ReturnLineItemRemoveFromReturnInput!]

The return line items to remove from the return.

•[ExchangeLineItemRemoveFromReturnInput!]

The exchange line items to remove from the return.


•mutation

Approves a customer's return request. If this mutation is successful, then the Return.status field of the approved return is set to OPEN.

Arguments

•ReturnApproveRequestInput!
required

The input fields to approve a return.


•mutation

Cancels a return and restores the items back to being fulfilled. Canceling a return is only available before any work has been done on the return (such as an inspection or refund).

Arguments

•ID!
required

The ID of the return to cancel.

•Boolean
DeprecatedDefault:false

•mutation

Indicates a return is complete, either when a refund has been made and items restocked, or simply when it has been marked as returned in the system.

Arguments

•ID!
required

The ID of the return to close.


•mutation

Creates a return from an existing order that has at least one fulfilled line item that hasn't yet been refunded. If you create a return on an archived order, then the order is automatically unarchived.

Use the returnCreate mutation when your workflow involves approving or declining requested returns outside of the Shopify platform.

The returnCreate mutation performs the following actions:

  • Creates a return in the OPEN state, and assumes that the return request from the customer has already been approved
  • Creates a reverse fulfillment order, and enables you to create a reverse delivery for the reverse fulfillment order
  • Creates a sales agreement with a RETURN reason, which links to all sales created for the return or exchange
  • Generates sales records that reverse the sales records for the items being returned
  • Generates sales records for any exchange line items

After you've created a return, use the return query to retrieve the return by its ID. Learn more about providing a return management workflow for merchants.

Arguments

•ReturnInput!
required

Specifies the input fields for a return.


•mutation

Declines a return on an order. When a return is declined, each ReturnLineItem.fulfillmentLineItem can be associated to a new return. Use the ReturnCreate or ReturnRequest mutation to initiate a new return.

Arguments

•ReturnDeclineRequestInput!
required

The input fields for declining a customer's return request.


•mutation

Processes a return by confirming which items customers return and exchange, handling their disposition, and optionally issuing refunds. This mutation confirms the quantities for ReturnLineItem and ExchangeLineItem objects previously created on the Return.

For returned items, you specify how to handle them through dispositions such as restocking or disposal. The mutation creates FulfillmentOrder objects for exchange items and records all transactions in the merchant's financial reports. You can optionally issue refunds through financial transfers, apply refund duties, and refund shipping costs.

Learn more about processing returns.

Arguments

•ReturnProcessInput!
required

Specifies the input fields for processing a return.


•mutation

Reopens a closed return.

Arguments

•ID!
required

The ID of the return to reopen.


•mutation

Creates a return request that requires merchant approval before processing. The return has its status set to REQUESTED and the merchant must approve or decline it.

Use this mutation when customers initiate returns that need review. After creating a requested return, use returnApproveRequest to approve it or returnDeclineRequest to decline it.

For returns that should be immediately open for processing, use the returnCreate mutation instead.

Learn more about building return management workflows.

Arguments

•ReturnRequestInput!
required

The input fields for requesting a return.


•mutation

Creates a new reverse delivery with associated external shipping information.

Arguments

Anchor to reverseFulfillmentOrderIdreverseFulfillmentOrderId
•ID!
required

The ID of the reverse fulfillment order that's associated to the reverse delivery.

Anchor to reverseDeliveryLineItemsreverseDeliveryLineItems
•[ReverseDeliveryLineItemInput!]!
required

The reverse delivery line items to be created. If an empty array is provided, then this mutation will create a reverse delivery line item for each reverse fulfillment order line item, with its quantity equal to the reverse fulfillment order line item total quantity.

•ReverseDeliveryTrackingInput
Default:null

The tracking information for the reverse delivery.

•ReverseDeliveryLabelInput
Default:null

The return label file information for the reverse delivery.

•Boolean
Default:true

When true the customer is notified with delivery instructions if the ReverseFulfillmentOrder.order.email is present.


•mutation

Updates a reverse delivery with associated external shipping information.

Arguments

•ID!
required

The ID of the reverse delivery to update.

•ReverseDeliveryTrackingInput
Default:null

The tracking information for the reverse delivery.

•ReverseDeliveryLabelInput
Default:null

The return label file information for the reverse delivery.

•Boolean
Default:true

If true and an email address exists on the ReverseFulfillmentOrder.order, then the customer is notified with the updated delivery instructions.


•mutation

Disposes reverse fulfillment order line items.

Arguments

•[ReverseFulfillmentOrderDisposeInput!]!
required

The input parameters required to dispose reverse fulfillment order line items.


Deprecated mutations

•mutation
Deprecated

Arguments

•ID!
required

The ID of the return for line item removal.

•[ReturnLineItemRemoveFromReturnInput!]!
required

The return line items to remove from the return.


•mutation
Deprecated

Arguments

•ReturnRefundInput!
required

The input fields to refund a return.



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